Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines Explain your situation: let them know what ProduKey reports: maybe even the last 5 characters in Belarc if they are different than ProduKey.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. If unsuccessful, call Microsoft 80 or 88. ![]() Hopefully it will get you to the point where you can re-install it on your computer. Unfortunately I don’t recall the steps you need to follow through but If you can get through the process chances are Microsoft’s assigned product key will be different than your purchased product key. Even if you hadn’t used a Microsoft account and/or didn’t purchase it through the store, try anyway. If you have a Microsoft account, try this. ![]() In 2017 he had to re-install it and the following recommendation worked for him. ![]() I had used my Microsoft account to purchase it through the store. I installed Microsoft Office Home & Business 2013 in 2015 on a laptop I gave my son.
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